Castle Road Barbecue, LLC (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This policy describes how we collect, use, disclose, and safeguard your information when you visit our website, participate in contests, make purchases, or interact with our services.
SECTION 1 – WHAT INFORMATION WE COLLECT
When you interact with Castle Road Barbecue, we may collect the following types of personal information:
- Name, email address, mailing address, and phone number
- Date of birth (for age verification)
- Payment information (via our payment processor, Square)
- IP address, browser type, and device information
- User-submitted content (e.g. images, videos, testimonials, or contest entries)
We collect this information through forms, cookies, analytics tools, and third-party services.
SECTION 2 – HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
- To process transactions and provide services
- To verify age eligibility for contests or services
- To communicate with you regarding orders, updates, or support
- To run contests and promotional campaigns
- To improve our website and services through analytics
- To send marketing emails or SMS messages (if you opt in)
SECTION 3 – CONSENT
When you provide personal information to complete a purchase or participate in a contest, you consent to our collection and use of it for that specific reason.
For marketing or secondary uses, we will ask for your express consent or provide an option to opt out.
Withdrawing Consent:
If you change your mind, you may withdraw your consent at any time by contacting us at castleroadbbq@gmail.com.
SECTION 4 – DISCLOSURE
We do not sell or share your data with third parties for marketing. We may disclose your information if required by law, or if you violate our Terms of Service.
SECTION 5 – THIRD-PARTY SERVICES
We use third-party services including:
- Square for secure payment processing
- Meta (Facebook/Instagram) for marketing and contests
- WordPress for website hosting
These providers may collect or process your data as necessary for their services. We recommend reviewing their privacy policies.
Some services may be based in other jurisdictions. By engaging with them, your data may be subject to their regional laws.
SECTION 6 – COOKIES & TRACKING
We may use cookies and tracking technologies to:
- Analyze site traffic and performance
- Store session information
- Track contest participation and social sharing via Meta APIs
You can disable cookies through your browser settings, though this may affect site functionality.
SECTION 7 – DATA SECURITY
We implement industry-standard security practices including HTTPS encryption, secure API usage, and PCI-DSS compliance via Square. While no system is 100% secure, we take reasonable precautions to protect your information from loss, misuse, or unauthorized access.
SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least 18 years old or have the permission of a legal guardian.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time. Changes take effect immediately upon posting. If changes are significant, we will notify subscribed users directly and post a notice on our website.
SECTION 10 – YOUR RIGHTS & CONTACT INFORMATION
At this time, we do not offer self-service options to access, update, or delete personal data, but we are working toward infrastructure to support this in future updates.
To request more information or raise concerns, please contact:
Privacy Compliance Officer
📧 castleroadbbq@gmail.com
📬 329 Abel Rd. Rindge, NH 03461